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Knowledge Hub
Everything you need to know about selecting a template, purchasing, downloading, installing, and then the essential part...editing!
Pre-Sale Customer Support

Take your time…all templates listed come with a demo where you can see the design LIVE, so as soon as you fall in love with what you see…you can purchase. If it’s a perfect match 👍 (thumbs up), but if not the Wix platform allows for pages to be added/deleted, content to be edited, and new content such as: branding including logos + colors, wording, photos, video, graphic design, and applications to be added. 

100%! If you see a design that you love from another industry…you can still use it. This is why we we encourage looking at anything that catches your eye because ALL of our templates are editable.

All of our templates are Wix templates and thus Wix uses a drag-and-drop functionality where you can move elements wherever you’d like + Wix is rated #1 for user friendliness and perfect for beginners, but robust enough to allow for advanced capabilities as well.

They are 100% SEO friendly that allows all content to be readable by search engines such as Google, Bing, Yahoo, etc. Wix has a robust well integrated SEO checklist + Settings that are fully editable to allow your website to be found online by the right audiences.

Wix is FREE! However, in order for your site to be live and have a professional domain name such as www.YourWebsite.com, you will need to buy a Wix Plan & almost ALL customers end up getting a plan. This is where you can learn about the pricing of Wix plans: Wix Pricing Information | Upgrade to a Premium Plan | Wix.com

Note: You can buy a Wix plan BEFORE you purchase a template or AFTER!

Yes, you now have two options to retrieve your files. We’ve recently created “My Account” for our clients to use to help them keep track of their purchases. You’ll be able to download the template(s) there. If you do not have an account, please locate the following and create a Customer Support Ticket, including your email address you’d like to receive the template files to and your template license #: https://themes.luxuriouswebdesign.com/customer-support/

YES 100%! You will get exclusive ownership as soon as you purchase the template! As for the original template files, the copyright remains ours, however we are giving you the option of a regular or extended license to use the template with the design we created.

No, we neither require any reference links to our site, nor any credits on our design of your template. After purchasing the template you are allowed to make any changes you need, and add any information you wish about the website’s designers.

Due to the nature of digital products, we do not offer refunds once the template has been purchased.

After-Sale Customer Support

1. Once purchased, download the template

2. Login to Wix.com (you’re doing this so your account is ready to accept the template)

3. Access your downloads and Click on, *Install the TEMPLATE NAME Template*

4. Click on Add to Site

If you download the template and it opens in the wrong browser meaning it opens in Safari instead of Google Chrome or opens in Firefox instead of Microsoft Edge, do this:

1. Click on the downloaded template

2. Click Open With and identify the browser you want to use (this should be the browser you are logged into Wix with OR that you frequently use)

 

You will then see the template show in your Wix Account!

When you hover you can Select site to go to your dashboard for this site OR you can click Edit Site to begin editing

 

Already Purchased a Plan:

If you’ve already purchased a Wix Plan, the plan is ALREADY associated with a site, so in order to use this plan with your new site, this is what you’ll do

1. Go to the existing site’s dashboard

2. Click Reassign Plan

3. Find the new template and assign this plan to that template

Did not Purchase a Plan:

1. When you go to the dashboard of your new template, Click on Upgrade

We encourage you to visit our Wix Training Portal: https://themes.luxuriouswebdesign.com/wix-training/, this where you’ll be able to learn all of the ins and outs of editing with Wix.

Wix has done a GREAT job at providing a lot of learning materials so we do reference this content to prevent reinventing the wheel + we do offer a paid training course as well for extra support.

If you’re STILL stuck after this…don’t feel bad, it happens more than you think 😊, you can contact our agency custom web design agency where we can provide you with a quote to do the work for you: https://luxuriouswebdesign.com/contact/

Extended License Customer Support

Once you purchase an extended license that extended license is the only license number you receive. The reason is because you’re permitted to “duplicate” the design inside of Wix & Wix will not generate a new license for every duplicate. However, we do know how many times the design has been duplicated and for every user who places a support ticket referencing that license number can receive customer support, however they must reference that extended license support number.

The extended license grants the original purchaser the right to use the template for its intended purpose. Duplication, redistribution, or transfer of the template, whether modified or unmodified, by any party other than the original purchaser under the extended license is strictly prohibited.

Wix Training Videos

FULL PROCESS OF PURCHASING & INSTALLING A WIX TEMPLATE

This video will help you get started with one of our Wix templates

  • Helping you get quickly started with their your template from downloading to installing
  • Reduce the learning curve for navigating how to upgrade your website with a Wix plan
  • Empowering you through understanding where everything is within your Wix dashboard and Wix settings

EDITING YOUR WIX TEMPLATE

This video will help you learn how to edit your Wix Template

  • Learn how to add and delete pages
  • Understand how to edit the content already within the template
  • Comprehend how to add additional components into your Wix website
  • Scale your website by adding in other applications
  • Optimize your website by editing your search engine optimization (SEO) settings

Paid Professional Wix Training

As an extension of our Knowledge Hub we offer a professional Wix Class! Our Wix class equips participants with the skills to design and launch professional websites, leveraging Wix’s intuitive drag-and-drop interface. Students will learn to customize templates, optimize for mobile, and integrate essential features like e-commerce, SEO tools, and analytics. By the end of the course, attendees will have a fully functional website and the confidence to manage and update it independently.

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